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A transparent request journey

How KeralaService.in works

A guided, auditable path from service discovery to secure delivery.

Step 1

Choose a service

Search the live catalogue and review eligibility, required documents, fees, and estimated timelines.

Step 2

Complete your application

Select the applicant, enter the required details, upload or reuse private documents, and save a draft at any time.

Step 3

Review and consent

Confirm the server-calculated fee breakdown and the consent records needed to fulfil the request.

Step 4

Pay securely

When online payment is configured, the platform verifies the gateway signature before confirming the booking.

Step 5

Track fulfilment

Follow citizen-visible status updates while authorized staff or vendors complete controlled processing and quality checks.

Step 6

Receive the result

After authoritative quality approval, download the final result through the private document system.